Skien.Services
Transform your field service operations with a comprehensive service management platform. From service call scheduling to technician dispatch, track every job from initiation to completion with real-time visibility and powerful reporting.
Service Modules
Complete service management solution with integrated modules designed to optimize your field operations.
New Call
Quick service call registration with customer details, issue description, priority assignment, and scheduling options.
- Quick Registration
- Priority Levels
- Customer Lookup
Call Details
Comprehensive view of service call information including history, notes, attachments, and complete audit trail.
- Full History
- Attachments
- Audit Trail
Call Management
Centralized dashboard for managing all service calls with status tracking, filtering, and bulk operations.
- Status Tracking
- Bulk Operations
- Advanced Filters
Service
Define and manage service types, pricing, SLA configurations, and service-specific workflows.
- Service Types
- Pricing Setup
- SLA Config
Reports
Comprehensive reporting with service metrics, technician performance, customer satisfaction, and trend analysis.
- Service Metrics
- Performance KPIs
- Trend Analysis
Schedule Management
Visual scheduling with calendar views, technician availability, route optimization, and automated dispatching.
- Calendar View
- Availability
- Auto Dispatch
Intelligent Service Scheduling
Optimize your service operations with smart scheduling that considers technician skills, location, availability, and priority. Reduce travel time and maximize first-time fix rates.
- Drag-and-Drop Calendar
- Skill-Based Assignment
- Route Optimization
- Recurring Appointments
- Conflict Detection
- Customer Notifications
Complete Call Management
Manage the entire lifecycle of service calls from creation to closure. Track status, monitor SLAs, and ensure timely resolution with comprehensive call management tools.
- Quick Call Creation
- Status Workflow
- SLA Monitoring
- Escalation Rules
- Customer History
- Notes & Attachments
Why Skien.Services?
Elevate your service operations with a platform designed for efficiency. Reduce response times, improve customer satisfaction, and gain complete visibility into your field operations.
- End-to-End Visibility
- Mobile Field App
- Automated Workflows
- Real-time Analytics
- ERP Integration
- Dedicated Support
Ready to Optimize Your Service Operations?
Join businesses already powered by Skien.Services. Let's transform your field service management together.